Excel in a highly skilled and efficient technical team charged with optimising the operational capability and productivity of the data centre to meet the evolving demands of the business.
Ensuring zero downtime within the mission critical data centre environment involves employing highly competent and confident technicians who consistently demonstrate unrivalled technical knowledge and skills. High quality technicians are increasingly seen as a vital component to the smooth running of any data centre operation.
The five-day Certified Data Centre Technician Professional (CDCTP®) program is for individuals working within mission critical data centre facilities. It explores the wide range of subjects relevant to the data centre technician including a detailed breakdown of the data centre operating environments and the four key constraints to its operational effectiveness (power, cooling, IT and space), the necessary operational policies, procedures and compliance based on legislation, standards (national & international) and codes of conduct. During the program, learners will be provided a valuable opportunity to access the latest industry standards.
Certified technicians can foresee potential causes of failure honing an in-depth understanding of facility components and their operating parameters. In addition, technicians can identify, analyse, and remedy problems as they occur, quickly, decisively and accurately, avoiding potential high cost repairs and the risks associated with loss of service.
Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data centre sectors.
This program has been specifically designed for individuals wishing to acquire skills of the highest calibre in order to carry out their data centre related activities. CDCTP® certification is beneficial to technical personnel who are responsible for the day-to-day smooth operation of the mission critical facility.
Experience of working within a data centre environment is essential. If you would like to discuss your experience or suitability for this program please contact us.
Learners are required to have a webcam enabled laptop or suitable device with unrestricted wireless internet connectivity, the latest internet browser and a suitable application for editing standard office documents such as Microsoft Word, PowerPoint, and Excel.
CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a data centre facility is operated and maintained to the highest possible standards.
Understands all aspects of data centre operations including technical and physical constraints. Recognises the dependencies on other work streams, can plan work efficiently and avoid unnecessary delays
Understands the benefits of carrying out physical inspections of data centre components as a matter of routine. Adopts a proactive attitude and can identify potential equipment failures before they occur
Understands the need to adhere to codes, legislation and standards and is focused on first-time compliance, avoiding unnecessary rework
Recognises the roles of others within the facility and can improve business processes through effective contribution to the right people and at the right level
Have a technical team equipped with a broad knowledge data centre functions and operational processes enabling the business to function with optimum efficiency
Significantly reduces the risk of failure by having knowledgeable and proactive technical staff capable of identifying signs of potential failure
Having a technical team with a broad knowledge of codes, legislation and standards instils confidence that the data centre can operate effectively whilst consistently meeting legal and contractual obligations
Develop a technical team that is cognizant of the roles of their peers and managers ensuring efficient and timely passage of accurate information and thereby increasing productivity
Certified Network Infrastructure Technician (CNIT®) – for individuals within the network cabling installation environment wishing to extend their hands on practical skills, knowledge, qualifications and certifications in relation to cable installation within different environments
Certified Network Infrastructure Design Professional (CNIDP®) – designed for telecommunications and data communications engineers with at least 5 years’ experience within the network cabling design and installation environment, and those wishing to extend their skills, knowledge, qualifications and certifications in relation to the planning and design of cable systems within different environments
Data Centre Technician
“This program is well structured, it gives a very good understanding at an introductory level for the concepts of mechanical and electrical systems, IT processes and infrastructure. I felt that the Instructor was very polite, understanding and helpful.”
Data Centre Technician
“I think this program is wonderful. I had a wonderful Instructor who delivered the program well and at a pace that we as a class could keep up with as we took our notes. All aspects of Data Centres were covered, including the maintenance efforts behind it and even examples of green and energy-efficient Data Centres.”
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