9th August 2024
Join the global elite group of data centre professionals from IBM, Commscope, Schneider Electric, Time Warner Cable, Sudlows Limited, Unilever, Capital One, University of Melbourne, Microsoft, to name but a few.
Data centres are complex facilities that are expected to deliver faultless service and financial results in a world of rapidly changing technologies, business pressures and environmental expectations.
In order to achieve this, data centres need highly capable leaders and managers - individuals
who are capable of dealing with business complexity and technological change with the
knowledge and skills to ensure their teams deliver against consistently challenging objectives.
The Masters Degree in Data Centre Leadership and Management is a unique program, which
has been designed in collaboration with the industry to advance data centre professionals
worldwide. No other university program offers data centre professionals this high level
leadership and management education tailored to the data centre sector.
The program harnesses CNet’s unique insight into data centre operations and expertise in
business leadership and management. Topics have been selected on the basis of feedback
from the industry and data centre professionals who are themselves involved with delivering
the program alongside other hand-picked specialists. The content of the Masters Degree is
reviewed and refreshed each year to ensure it reflects the constantly evolving nature of the
sector.
Delivery of the program is through distance learning, meaning that learners can study at times
that are convenient to them. They can also easily communicate with their tutors and each
other wherever they are in the world.
Structure
Primarily this three year program is based around supported online distance learning via a
learning management system, providing flexibility and complete interaction every step of
the way. Learners will be supported by the CNet team, specialist academic staff and industry
specialists, all with the aim of creating an enriched shared learning experience. There is an
optional bootcamp held every two years in Cambridge, UK for those who wish to attend.
On average, learners commit the equivalent of approximately 10 hours of study to the program per week during trimester time, however this study can be taken at your own pace and undertaken at a convenient time for you. However, the deadlines that are given for your assessed work are strict and must be met.
The program is run across two learning periods per year consisting of 12 weeks of teaching.
This will include online learning content, regular virtual tutorials (usually an hour in duration
at dates and times published at the start of the program), and online discussion forums with
peers and the academic tutor. There is one point of entry per year in September. Each module
is formally assessed.
Masters Degree Application Process
View a brief step-by-step guide to the application process here.
If you have any questions or require assistance at any point during the application process, please contact the CNet team.
The first year of the program enables you to develop your expertise in three key themes that are at the heart of any business: leadership, sustainability and financial management. The program starts with an introduction to leadership in the data centre sector, exploring different approaches to leading in a complex and dynamic business. You will then go on to look at issues of sustainability and design, from the business management perspective. Leaders also need a sound understanding of money issues, so financial management is also included coupled with how financial considerations influence you as a leader.
Data Centre Leadership
- Evolution of leadership
- Complexity theory, dynamic organisational environments, strategic alignment in organisations, systems theory
- Emergent leadership theory in dynamic environments
- Internal business environment analysis and organisational dynamics
- Models of strategic analysis
- The role of leaders in fostering cultures of innovation, creativity and change capability in dynamic environments
- Change management
Sustainable Design for High Capacity Data Centres
- Modular data centre design for reliability, scalability, efficiency, and sustainability.
- Management of “utility” operations like electricity, heating and cooling from a usage, efficiency and cost savings perspectives
- Environmental monitoring technologies
- Maximising system utilisation for best efficiency
- Continuous commissioning
- Use of cloud technology to minimise the impact of data centres on the environment
Finance for Decision Making
- Overview of the financial system
- Decision making and problem solving in theory and practice
- Financial objectives and strategies linked to general strategies and environmental circumstances
- Corporate governance issues
- Efficient/inefficient markets and behavioural finance
- Financial risk - types and coping mechanisms
- Relationship between financial risk and expected return
- Cost of capital: WACC and CAPM; Gearing
- Treasury management and control of working capital
- Investment appraisal
The second year takes your expertise to the next level. You will start off by exploring key data centre issues of infrastructure management, security and disaster recovery, in particular looking from the perspective of the business. To be successful, a data centre business is dependent upon its people, so you will explore human resource management, organisational behaviour and strategies for maximising performance in teams. You will also develop your understanding of decision making, which is particularly important in critical services
Data Centre Infrastructure Management, Security and Disaster Recovery
- Asset tracking (“Cradle to Grave”)
- Change management
- Analysis of virtual/logical systems and how they interact with physical hardware
- Management & resilience high capacity storage in complex data centres (especially related to disaster recovery scenarios)
- Consolidation of resources/locations
- Optimising physical infrastructure (including space management) to enable higher capacity
- Multi-layered monitoring
- Future strategic planning via modelling scenarios
- Physical security & data security
- Virtual digital security (especially in co-location environments)
- Identification of data centre infrastructure risks and vulnerabilities, mitigation techniques and recovery policies
- Governance relating to data protection, safe harbour and other compliance regimes.
- Evaluation metrics
HRM and Organisational Capability Development
- Managing human resources for optimal performance
- Organisational behaviour
- Developing and managing structures for continued capability growth
- Managing contractor arrangements and a contingent workforce
- Knowledge management
Decision Making in Critical Services
- Risk identification and mitigation
- Sense-making and management behaviour during critical incidents
- Response to critical incidents and first response management
- Managing consequence
- Managing human responses during times of crisis
- Managing and evaluating service level agreements (or similar)
- Critical infrastructure asset management
The final year expands your horizons even further, giving you the chance to develop your thought leadership and address specific business issues. First, in the “Contemporary Issues in Leadership and Management” module, you will explore themes in the data centre sector and gain an in depth understanding of issues that are important to you. Next, you will develop your research skills, giving you the expertise to frame, plan and deliver research - this will provide a platform for your academic studies and will also enable you to develop new, credible and robust knowledge in your business. Finally, you will put all of your learning into practice by developing and delivering a major project (“dissertation” or “thesis”). You can look at this as a piece of work which could address a live issue in your workplace, or be based on a theme in the data centre sector as a whole. Your major project will be one of the defining moments of your Masters Degree program and could open the door to further study or career development.
Contemporary Issues in Leadership and Management
- Leadership and CSR
- Technology advancements and implications
- Sustainability and environmental issues
- Globalisation and offshoring
- Standards and quality management
- Other topics as identified by industry partners
Research Methods & Post Graduate Major Project
- Intellectual and practical skills to frame, plan and deliver research
- Analysis and interpretation of data generated
- Bringing this into action through a major research project, based on your own interests and providing a culmination of your work on the Masters program.
This Masters Degree is suited to leaders and senior managers working at a data centre facility or those in a position of strategic level influence, wishing to join the elite group of worldwide data centre professionals.
This program has been designed for people in leadership and management positions within data centre facilities. CNet Training will consider all applications individually, taking into account each applicant’s experience and qualifications. We encourage you to apply if you:
- Work in a data centre facility
- have at least two years at middle or senior management level in a data centre context
It would be advantageous if you have a first or second class degree from a UK university, or equivalent from an overseas university.
Those applicants for whom English is not a first language will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 or equivalent.
Learners are required to have:
- A webcam and microphone enabled laptop with unrestricted wireless internet connectivity and a pre-installed web browser
- A suitable application for reading/annotating PDFs and a suitable application for editing standard office documents such as Microsoft Word, PowerPoint, and Excel
The aim of this Degree is to unite the existing knowledge and skills of data centre professionals with essential new learning centered around leadership and management within a data centre environment and award a top level degree qualification.
- Masters Degree in Data Centre Leadership & Management (MA) – a Level 7 qualification
- Use of the MA post nominal title, e.g. Louise Clark MA
- Use of the official Masters Degree in Data Centre Leadership and Management (MA) digital badge
- Graduates will be invited to a graduation ceremony in Cambridge, UK
- Eligibility for an ECS (Electrotechnical Certification Scheme) Digital Support Manager card (only available in the UK)
What is an Associate College?
An Associate College status confirms a long-term working relationship with the University with the intention of providing quality education opportunities with a commitment to lifelong learning. CNet Training has worked closely with Anglia Ruskin University (ARU) in Cambridge, UK, for a number of years and this status confirmed the company’s full responsibility for the design and delivery of the world’s only Masters Degree in Data Centre Leadership and Management. The Masters Degree qualification is awarded by ARU with a full graduation ceremony, and this high level qualification continues to be recognised with the same integrity of all the other ARU qualifications.
The Associate College status carries with it robust quality and academic standards, which CNet is proud to uphold. ARU undertake ongoing inspections to ensure the Masters Degree program continues to reach desired quality standards, and, being a CNet program, it also conforms to the ISO standard that CNet Training adheres to. This quality focus ensures learners can be confident that they are receiving the best education possible.
What are the Benefits of the Associate College Status for CNet's Learners?
- Learners can be reassured of the quality of the degree program, knowing the ongoing rigorous assessments CNet have to pass in order to maintain the 'Associate College' status
- Being an Associate College bestows CNet with full responsibility for the design and delivery of the Masters Degree, ensuring content can evolve and be updated in line with sector requirements and reflect the latest trends and sector focuses
- CNet ensures the content of the Masters Degree program is in line with the technical education programs from The Global Digital Infrastructure Education Framework, whereby the content is regularly reviewed, refreshed and scoped in collaboration with global influencers and leaders from the industry itself
- Anglia Ruskin University was named University of the Year 2023 by the prestigious Times Higher Education awards, giving learners reassurance of the high quality of education that the Masters Degree provides
Anglia Ruskin University is an officially recognised University see – https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies.
All courses are accredited to meet the standards expected of Bachelors and Masters Degrees in the UK and Internationally. Plus, the Masters Degree in Data Centre Leadership and Management has been approved by an expert panel including specialists from the industry and UK universities.
Anglia Ruskin University was named University of the Year 2023 by the prestigious Times Higher Education awards, giving learners reassurance of the high quality of education that the Masters Degree provides.
If you have any specific queries about the Master Degree program you can now speak with one of the Tutors – simply email us to arrange a suitable date and time.
If you have any specific queries about the Master Degree program you can now speak with one of the previous Graduates – simply email us to arrange a suitable date and time.
Andrew Stevens, CEO/Managing Director at CNet Training
“This global leading opportunity is a result of the combination of CNet Training, recognised as the global leader in data centre training and education, and Anglia Ruskin University’s award-winning high-quality work-based learning. CNet Training is an Associate College of Anglia Ruskin University providing responsibility for full design and delivery of the program. The degree provides a unique education and personal development opportunity for those working within a data centre to advance their knowledge to master degree level. Individuals can become part of the ultimate elite group of highly qualified data centre professionals and the industry can benefit from the enhanced knowledge and expertise that will be channelled into it.”
Data Centre Manager, Irish Life and Permanent Plc – Graduate
“The DC manager version of me that started out on the Masters Degree three 3 years ago is virtually unrecognisable to the one that exists today. It’s fair to say that my company has already gained back its investment in the Masters Degree in leaps and bounds, and I can honestly say the entire experience has set me up in a really good way for the rest of my career. ”
Data Centre Operations Manager, IBM – Graduate
“The Masters Degree in Data Centre Leadership and Management distance course is well organized and thoughtfully prepared. The course is demanding and requires high level of self-discipline and persistence. In return, it offers deep insights in leadership, and inspires students to develop their leadership capabilities. It has been designed for the data centre industry and is great value for emerging leaders and their organisations. After 3 years of hard work and dedication I finally got confirmed my Masters Degree qualification. It was a great experience and I’m proud to be one of the very first Masters in Data Centre Leadership and Management worldwide.”
VP Field Application Engineering EMEA, CommScope
“As I finish this part of my continual learning process I just wanted to thank you all for your help and support with what has been a fantastic journey. Your passion, coaching and mentoring throughout the program kept me going and encouraged me to develop and strive to succeed – it was tough at times but you were always there to help. I look back on what was an unbelievable learning experience and one that has had a big impact on my life, both professionally and personally.”
Infrastructure and Operations Team Lead
“I’ve been thoroughly impressed with the amount of resources made available to distance learners. It’s the first course of this kind where I didn’t FEEL like a distance learner. The team do an incredible job of bridging the gap that typically exists in this type of relationship. The effort and passion of the Anglia Ruskin team shine through, giving the experience of a joint endeavor.”
Managing Director Critical Infrastructure at Sudlows
I got more from this course than any other I have undertaken...
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