Certified Data Center Management Professional (CDCMP®)

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The CDCMP framework mapping duration, certification and qualification level

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Program Overview

Live-virtual-programLearn industry best practice principles for achieving effective operational management of the complex technical environments of a data center facility. Learn how to ensure that the business strategy is delivered through effective IT service management, maximizing the operational capability of the data center.

The Certified Data Center Management Professional (CDCMP®) program is a comprehensive program that explores and addresses the management of the complex but complementary elements of a data center facility.

Starting with a solid grounding in the basic design principles, the program progresses to provide an in-depth overview of the physical infrastructure elements through to project management principles for the delivery of data center projects. It also explores the efficient management of the sometimes conflicting operational and maintenance demands required in order to continuously deliver the business or organization’s needs. Regulatory compliance, data center strategies, audit demands and industry codes of practice are also thoroughly examined. Real-life case studies are used to demonstrate putting theory into practice.

The CDCMP® program is an essential tool for Data Center Managers, Operations Managers, Facilities Managers and IT & Network Managers. Senior engineering personnel responsible for the strategic delivery of the business, operational and maintenance solutions will also find this program highly beneficial.

The CDCMP® is continually updated to reflect the current and key industry developments. It also takes into account the requirements of the current BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct. During the program learners will also have access to current standards for reference purposes.

Learner Profile

The program is designed for individuals wishing to enhance their ability to effectively manage, control and improve the operational effectiveness of a data center environment.

Program Duration

5 day class requiring pre-class reading of approximately 20 hours.


Experience of working within a data center environment is essential; preferably with two years experience in a technical IT or operations role. If you would like to discuss your experience or suitability for this program please contact us.

Program Requirements

Learners are required to undertake pre-class study, which is fully supported by an experienced and dedicated online Tutor. Learners are also required to bring a webcam enabled laptop or suitable device with unrestricted wireless internet connectivity, the latest internet browser and suitable applications for reading/annotating PDFs and editing standard office documents.

What will I gain from completing this program?

Upon completion successful learners will have an unrivaled understanding of how to effectively manage the data center environments to optimize their effectiveness in a more efficient manner to meet the operation demands of the business.

You will also gain the following:

  • Official Certified Data Center Management Professional (CDCMP®) Certification
  • BTEC Level 5 Professional Award Certified Data Center Management Professional
  • The use of a post nominal title after your name e.g. John Smith CDCMP
  • Use of the CDCMP® logo to highlight your new skills
  • 7 IEEE Continual Education Units (CEUs)
  • Continual Professional Development (CPD)

Benefits for Individuals

  • The ability to develop a management strategy that aligns with the business operational requirements
  • Recognizes the need to develop a multi-disciplinary team supporting all operational functions of the data center
  • Can identify the processes within data center operations to ensure consistent reliability, security, integrity and availability of service

Benefits for Employers

  • Establish a confidence that the data center manager is competent to strategically manage data center processes and procedures through continual improvement planning to meet the operational demands of the business
  • Confidence that the data center manager can build a strong team to effectively deliver all operational requirements to ensure maximum service uptime
  • Ensures that service levels agreements and key performance indicators are consistently met, to establish and improve customer satisfaction

“The content of the program itself, both the CDCM® and the CDCMP®, hit the mark exactly. This program provided a higher level of thinking and provided additional information that has empowered me to perform my new duties. I am very impressed by CNet Training and look forward to attending more training in the future.”
- Lori A. Carroll, Data Center Manager

“I have attended many training events and certification courses over my career. In my opinion this was one of the most enjoyable and likely the most useful class I have ever attended.”
- Rusty Sparks, Systems Administration Manager

Useful Links

What are the topics of this program?
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  • What is a Data Center?
    • Data center definition
    • Data center options
    • Business demands
    • Growth and demand challenges
  • Understanding Basic Design Principles
    • Identifying the business need
    • Building a business case
    • National and international standards
    • Site and building considerations
    • Tier Levels
    • Criticality and availability
    • Determining data center capacities
  • Physical Infrastructure
    • Power Infrastructure
    • Static and automatic transfer switches
    • Measuring and monitoring
    • Cooling infrastructure
    • Cooling management options
    • Cable infrastructure considerations
    • IT systems & services
    • Storage management
    • IT security
    • Access & security
  • Implementing Data Center Projects
    • Business case
    • The project cycle
    • Prioritization of activities
    • Triple constraints
    • Customer value
    • Quantitative risk analysis
    • Rolling wave planning
    • Decomposition
    • Change management
    • Documentation
  • Managing the Data Center
    • Regulations, standards, processes
    • Service management frameworks
    • Service life cycles
    • OLA, SLA and KPIs
    • Processes and procedures
    • - Moves, adds, changes
    • - Energy efficiency
    • - System availability
    • - Decommissioning
    • Transformation programs
    • - Consolidation
    • - Virtualization
    • - Cloud computing
    • - Relocation
    • Data Center Facility Management
    • - Facility operations
    • - Building Management Systems (BMS)
    • - Fire safety compliance
    • - Fire suppression
  • Core Program Review

There are a number of group and individual management based case studies throughout this program.

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  • Purpose
    • The data center stack
    • The key constraints (power, cooling, space and IT connectivity)
    • System availability
    • Efficiency metrics
    • Importance of commissioning
    • Importance of capacity management
    • Managing initial design principles
  • Management of Processes
    • Introduction to ITIL
    • DCO & FM framework
    • Key Performance Indicators (KPIs)
    • RACI matrices
  • Management of People
    • Appreciation of different skill-sets
    • Creating a multi-disciplinary team
    • Constructing a data center team
  • Managing Plant
    • Management of plant overview
    • Power management
    • IT environment management
    • Cooling management
  • Infrastructure Energy Efficiency
    • Understanding what is attainable and prioritisation
    • Efficiency demands
    • Efficiency measures
    • Validation of processes and procedures
  • Management of Services
    • Management of SLAs
    • Data center service management
    • Automated tools
    • Activity planning
  • Business Strategy
    • Data center strategic context
    • Strategic planning
    • Drivers for the business & IT strategies
    • The impact on the data center
    • Aligning IT with the business strategy
  • IT Strategy
    • The link between business and data centers
    • IT strategy framework
    • Portfolio management
    • Execution plan
  • Data Center Supporting Strategies
    • Strategic planning processes and techniques
    • Supporting strategy examples
    • - Power continuity
    • - Cooling continuity
    • - Finance
    • - Fire safety
    • - Security & access control
    • - Business continuity of disaster recover
    • - Cleaning
  • Legislation & Regulations
    • Data Protection
    • General Data Protection Regulation (GDPR)
    • Computer Misuse Act
    • Freedom of Information Act
    • Cloud service provider legislation
    • Electricity regulations
    • Electricity at work regulations, national electrical code
    • Building and Regulations
    • Health & safety
    • Environmental legislation
  • Codes of Practice
    • EU code of conduct
    • DoE DCEP
    • Green Grid maturity model
  • Standards & Accreditations
    • National and international standards
    • Accreditations
    • - Uptime Institute
    • - Certified Energy Efficient Datacentre Award (CEEDA)
    • - Building Research Establishment Environmental Assessment Method (BREEAM)
    • Leadership in Energy and Environmental Design (LEED)
    • - ISO 50001 & 14001
  • The Audit Process
    • What is an audit?
    • Defining the business requirement
    • What should be audited?
    • Audit outcomes
    • Potential risk evaluation
  • Physical Audit
    • Audit guidance
    • Site specific activities
    • Evaluating the key environments
    • Commissioning cycle
    • Functional testing
    • Trend analysis
    • Recommended practices
  • Performance Audits
    • Current industry metrics
    • Modeling calculations
    • Bin analysis
  • Environmental Audits
    • The need to measure & monitor
    • Site specific monitoring
    • Energy use and monitoring
  • Asset Management
    • Areas of asset management
    • Asset management strategy and life cycle
    • Asset management tools
  • Professional Program Review

We will use several group and individual case studies throughout this program to show how the theory can be mapped across to real-life practice.

Masters in Data Center Leadership and Management – This degree program is suited to leaders and senior managers working in data center facilities.

Certified Data Center Design Professional (CDCDP®) – ideal for managers who are seeking to get a greater understanding of the data center design concepts and principles.

Certified Data Center Energy Professional (CDCEP®) – ideal for managers to gain a greater understanding of the energy efficiency and how to implement an energy efficiency plan.

Certified Data Center Audit Professional (CDCAP®) – gain a greater appreciation of the audit process structure ensuring the quality and compliance of the data center environments.

Certified Telecommunications Project Management (CTPM®) – gain the ability to ensure that data center projects are correctly managed and delivered to meet the business needs.