Certified Data Centre Management Professional (CDCMP®) Bootcamp

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Program Overview

Learn industry best practice principles for achieving effective operational management of the complex technical environments of a data centre facility. Learn how to ensure that the business strategy is delivered through effective IT service management, maximising the operational capability of the data centre.

The Certified Data Centre Management Professional (CDCMP®) program is a comprehensive program that explores and addresses the management of the complex but complementary elements of a data centre facility.

Starting with a solid grounding in the basic design principles, the program progresses to provide an in-depth overview of the physical infrastructure elements through to project management principles for the delivery of data centre projects. It also explores the efficient management of the sometimes conflicting operational and maintenance demands required in order to continuously deliver the business or organisation’s needs. Regulatory compliance, data centre strategies, audit demands and industry codes of practice are also thoroughly examined. Real-life case studies are used to demonstrate putting theory into practice.

The CDCMP® program is an essential tool for Data Centre Managers, Operations Managers, Facilities Managers and IT & Network Managers. Senior engineering personnel responsible for the strategic delivery of the business, operational and maintenance solutions will also find this program highly beneficial.

The CDCMP® is continually updated to reflect the current and key industry developments. It also takes into account the requirements of the current BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct. During the program learners will also have access to current standards for reference purposes.

The CDCMP® program is classroom-based and led by one of CNet Training’s expert Instructors.

Program Content

The CDCMP® Program consists of 698 pages of rich technical content of learning and reference material.

Learner Profile

The program is designed for individuals wishing to enhance their ability to effectively manage, control and improve the operational effectiveness of a data centre environment.

Program Duration

The Certified Data Centre Management Professional (CDCMP®) Bootcamp program  is 5 days in duration


Experience of working within a data centre environment is essential.

Program Requirements

Learners are required to bring a laptop or tablet device with internet connectivity.

What will I gain from completing this program?

Upon completion successful learners will have an unrivalled understanding of how to effectively manage the data centre environments to optimise their effectiveness in a more efficient manner to meet the operation demands of the business.

You will also gain the following:

  • Official Certified Data Centre Management Professional (CDCMP®) Certification
  • BTEC Level 5 Professional Award Certified Data Centre Management Professional
  • The use of a post nominal title after your name e.g. Martin Smith CDCMP
  • Use of the CDCMP® logo to highlight your new skills
  • Continual Professional Development (CPD)
  • 7 IEEE Continual Education Units (CEUs)

Benefits for Individuals

  • The ability to develop a management strategy that aligns with the business operational requirements
  • Recognises the need to develop a multi-disciplinary team supporting all operational functions of the data centre
  • Can identify the processes within data centre operations to ensure consistent reliability, security, integrity and availability of service

Benefits for Employers

  • Establish a confidence that the data centre manager is competent to strategically manage data centre processes and procedures through continual improvement planning to meet the operational demands of the business
  • Confidence that the data centre manager can build a strong team to effectively deliver all operational requirements to ensure maximum service uptime
  • Ensures that service levels agreements and key performance indicators are consistently met, to establish and improve customer satisfaction

“The content of the program itself, both the CDCM® and the CDCMP®, hit the mark exactly. This program provided a higher level of thinking and provided additional information that has empowered me to perform my new duties. I am very impressed by CNet Training and look forward to attending more training in the future.”
- Lori A. Carroll, Data Centre Manager

“I have attended many training events and certification courses over my career. In my opinion this was one of the most enjoyable and likely the most useful class I have ever attended.”
- Rusty Sparks, Systems Administration Manager

Useful Links

What are the topics of this program?
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  • What is a Data Centre?
    • Data centre definition
    • Data centre options
    • Business demands
    • Growth and demand challenges
  • Understanding Basic Design Principles
    • Identifying the business need
    • Building a business case
    • National and international standards
    • Site and building considerations
    • Tier Levels
    • Criticality and availability
    • Determining data centre capacities
  • Physical Infrastructure
    • Power Infrastructure
    • Static and automatic transfer switches
    • Measuring and monitoring
    • Cooling infrastructure
    • Cooling management options
    • Cable infrastructure considerations
    • IT systems & services
    • Storage management
    • IT security
    • Access & security
  • Implementing Data Centre Projects
    • Business case
    • The project cycle
    • Prioritisation of activities
    • Triple constraints
    • Customer value
    • Quantitative risk analysis
    • Rolling wave planning
    • Decomposition
    • Change management
    • Documentation
  • Managing the Data Centre
    • Regulations, standards, processes
    • Service management frameworks
    • Service life cycles
    • OLA, SLA and KPIs
    • Processes and procedures
    • - Moves, adds, changes
    • - Energy efficiency
    • - System availability
    • - Decommissioning
    • Transformation programs
    • - Consolidation
    • - Virtualisation
    • - Cloud computing
    • - Relocation
    • Data Centre Facility Management
    • - Facility operations
    • - Building Management Systems (BMS)
    • - Fire safety compliance
    • - Fire suppression
  • Core Program Review

There are a number of group and individual management based case studies throughout this program.

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  • Purpose
    • The data centre stack
    • The key constraints (power, cooling, space and IT connectivity)
    • System availability
    • Efficiency metrics
    • Importance of commissioning
    • Importance of capacity management
    • Managing initial design principles
  • Management of Processes
    • Introduction to ITIL
    • DCO & FM framework
    • Key Performance Indicators (KPIs)
    • RACI matrices
  • Management of People
    • Appreciation of different skill-sets
    • Creating a multi-disciplinary team
    • Constructing a data centre team
  • Managing Plant
    • Management of plant overview
    • Power management
    • IT environment management
    • Cooling management
  • Infrastructure Energy Efficiency
    • Understanding what is attainable and prioritisation
    • Efficiency demands
    • Efficiency measures
    • Validation of processes and procedures
  • Management of Services
    • Management of SLAs
    • Data Centre service management
    • Automated tools
    • Activity planning
  • Business Strategy
    • Data centre strategic context
    • Strategic planning
    • Drivers for the business & IT strategies
    • The impact on the data centre
    • Aligning IT with the business strategy
  • IT Strategy
    • The link between business and data centres
    • IT strategy framework
    • Portfolio management
    • Execution plan
  • Data Centre Supporting Strategies
    • Strategic planning processes and techniques
    • Supporting strategy examples
    • - Power continuity
    • - Cooling continuity
    • - Finance
    • - Fire safety
    • - Security & access control
    • - Business continuity of disaster recover
    • - Cleaning
  • Legislation & Regulations
    • Data Protection
    • General Data Protection Regulation (GDPR)
    • Computer Misuse Act
    • Freedom of Information Act
    • Cloud service provider legislation
    • Electricity regulations
    • Electricity at work regulations, national electrical code
    • Building and Regulations
    • Health & safety
    • Environmental legislation
  • Codes of Practice
    • EU code of conduct
    • DoE DCEP
    • Green Grid maturity model
  • Standards & Accreditations
    • National and international standards
    • Accreditations
    • - Uptime Institute
    • - Certified Energy Efficient Datacentre Award (CEEDA)
    • - Building Research Establishment Environmental Assessment Method (BREEAM)
    • Leadership in Energy and Environmental Design (LEED)
    • - ISO 50001 & 14001
  • The Audit Process
    • What is an audit?
    • Defining the business requirement
    • What should be audited?
    • Audit outcomes
    • Potential risk evaluation
  • Physical Audit
    • Audit guidance
    • Site specific activities
    • Evaluating the key environments
    • Commissioning cycle
    • Functional testing
    • Trend analysis
    • Recommended practices
  • Performance Audits
    • Current industry metrics
    • Modelling calculations
    • Bin analysis
  • Environmental Audits
    • The need to measure & monitor
    • Site specific monitoring
    • Energy use and monitoring
  • Asset Management
    • Areas of asset management
    • Asset management strategy and life cycle
    • Asset management tools
  • Professional Program Review

We will use several group and individual case studies throughout this programme to show how the theory can be mapped across to real-life practice.

Masters in Data Centre Leadership and Management – This degree program is suited to leaders and senior managers working in data centre facilities.

Certified Data Centre Design Professional (CDCDP®) – ideal for managers who are seeking to get a greater understanding of the data centre design concepts and principles.

Certified Data Centre Energy Professional (CDCEP®) – ideal for managers to gain a greater understanding of the energy efficiency and how to implement an energy efficiency plan.

Certified Data Centre Audit Professional (CDCAP®) – gain a greater appreciation of the audit process structure ensuring the quality and compliance of the data centre environments.

Certified Telecommunications Project Management (CTPM®) – gain the ability to ensure that data centre projects are correctly managed and delivered to meet the business needs.