Certified Data Centre Technician Professional

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The CDCTP framework mapping duration, certification and qualification level

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Program Overview

Learn how to increase the operational capability and productivity of the Data Centre to continually meet the demands of the business.

The Certified Data Centre Technician Professional (CDCTP®) program is aimed at the numerous technicians across the spectrum of a mission critical Data Centre facility providing a holistic understanding of the key environments and their dependencies and inter-dependencies they have upon one another.

The program has been designed to address the need for a designation that allows individuals to demonstrate unrivalled levels of skill and knowledge and to assist them to become key operational assets in their organisation and Data Centre facility.

Ensuring zero downtime within the mission critical Data Centre environment involves having highly competent technicians on board that have unrivalled technical knowledge and skills regarding every environment of these mission critical facilities. Those with CDCTP® certification are increasingly seen as a vital component to the smooth running of any Data Centre operation and the program will give delegates the ability to identify, decipher, impact assess and remedy potential problems quickly, decisively and accurately. This program addresses the wide range of subjects relevant to the Data Centre technician including a detailed breakdown of the key operating environments (power, cooling, IT and supporting systems), the necessary operational policies, procedures and compliance based legislation, Standards (National & International) and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.

This is a content rich program where the technical content is continually updated to reflect the key industry recognised developments covering installation, maintenance (routine and preventive planned) and decommissioning working practices. The CDCTP® also takes into account the requirements of the latest version of the EU Code of Conduct on Data Centres Energy Efficiency and TIA 942-A, industry best practice documentation.

Student Profile

This program has been specifically designed for individuals wishing to acquire skills of the highest calibre in order to carry out their Data Centre related activities. CDCTP® certification is beneficial to technical personnel who are responsible for the day-to-day smooth operation of the mission critical environments within these facilities.

Program Duration

The Certified Data Centre Technician Professional (CDCTP®) program is 5 days in duration, however it can be split into two units and taken separately:

The Certified Data Centre Technician (CDCT®) – Core Unit is a 3 day unit
The Certified Data Centre Technician (CDCTP®) – Professional Unit is a 2 day unit

Pre-requisites

Experience of working within a data centre environment is essential.

Program Requirements

You are not required to bring anything with you.

Program Objectives

CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that the data centre is operated and maintained to the highest possible standards.

You will also gain the following:

  • Internationally and industry recognised  Level 4 BTEC Professional Award
  • Offical Certified Data Centre Technician Professional (CDCTP®) certification
  • Use of CDCTP post nominal letters after your name e.g. Martin Smith CDCTP
  • Use of the CDCTP® logo
  • Continual Professional Development (CPDs)

“The CDCTP® program was excellent, I got everything I wanted from it. The instructor was very helpful and delivered the program excellently.”
- Data Centre Technician – Oracle

Useful Links

What are the topics of this training program?
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  • Data Centre Fundamentals
    • What is a data centre?
    • Understanding the basic design requirements
    • Building considerations
    • Availability and resilience measures and practices
    • Data Centre capacity planning
  • The Physical Infrastructure
    • Physical infrastructure components
    • Servers, software & services
    • Storage infrastructure
    • IT security
    • Physical security & access control
    • Power infrastructure
    • Cooling infrastructure
    • Overview of different cooling system technologies
    • Supplemental cooling options
    • Chilled water system
  • Working in the Data Centre
    • Bridging the gap between IT & facilities
    • Operational processes and procedures
    • Data Centre monitoring
    • Capacity management
    • Asset management
    • Management tools, administration
    • Environmental health & safety
    • Equipment configuration
    • Change management
    • Energy efficiency
    • Life safety systems
    • Business continuity/disaster recovery
  • Data Centre Maintenance
    • Why do maintenance
    • Preventative maintenance
    • Predictive maintenance
    • Reliability centred maintenance
    • Condition-based maintenance
    • Power system maintenance
    • Generator preventive maintenance
    • Cooling system maintenance
    • Chiller preventive maintenance
    • Cooling tower water treatment
    • Fire protection system maintenance
    • Control and monitoring system maintenance
    • Data Centre cleaning

There are a number of group and individual case studies throughout this program.

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  • Advanced Power
    • Power infrastructure
    • Service entry switchgear
    • Transfer switch
    • Emergency power source
    • Uninterruptible Power Supply System (UPS)
    • UPS batteries
    • Power distribution in the Data Centre
    • Back-up power infrastructures
  • Advanced Cooling
    • Data Centre cooling infrastructure systems
    • Cooling architectures
    • Air cooling
    • Economiser modes
    • Liquid cooling
    • Chilled water plant
    • Cooling towers
    • HVAC efficiency and Power Usage Effectiveness (PUE) relationship
  • Compliance and Standards
    • Legislation – data related
    • Legislation – non data related
    • Standards – data related
    • Standards – non data related
    • Codes of conduct
    • Business continuity/disaster recovery
  • Audit Principles
    • Audit process
    • Types of Data Centre audits
    • Impact of operational procedures
    • The scope of the measuring & monitoring
    • Measurement methods
    • Metrics
    • Best practices

There are a number of group and individual case studies throughout this program.

Certified Data Centre Design Professional (CDCDP®) – ideal for managers who are seeking to get a greater understanding of the data centre design concepts and principles.

Certified Data Centre Management Professional (CDCMP®) – ideal for senior engineers/technicians moving into the data centre management structure.

Certified Network Infrastructure Technician (CNIT®) – for individuals within the network cabling installation environment wishing to extend their hands on practical skills, knowledge, qualifications and certifications in relation to cable installation within different environments

Certified Network Infrastructure Design Professional (CNIDP®) – designed for telecommunications and data communications engineers with at least 5 years’ experience within the network cabling design and installation environment, and those wishing to extend their skills, knowledge, qualifications and certifications in relation to the planning and design of cable systems within different environments.

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