Certified Data Center Technician Professional (CDCTP® )

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The CDCTP framework mapping duration, certification and qualification level

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Program Overview

Learn how to increase the operational capability and productivity of the data center to continually meet the demands of the business.

The Certified Data Center Technician Professional (CDCTP®) program is aimed at the numerous technicians across the spectrum of a mission critical data center facility providing a holistic understanding of the key environments and their dependencies and inter-dependencies they have upon one another.

The program has been designed to address the need for a designation that allows individuals to demonstrate unrivaled levels of skill and knowledge and to assist them to become key operational assets in their organization and data center facility.

Ensuring zero downtime within the mission critical data center environment involves having highly competent technicians on board that have unrivaled technical knowledge and skills regarding every environment of these mission critical facilities. Those with CDCTP® certification are increasingly seen as a vital component to the smooth running of any data center operation and this program gives learners the ability to identify, decipher, impact assess and remedy potential problems quickly, decisively and accurately. This program explores the wide range of subjects relevant to the data center technician including a detailed breakdown of the key operating environments (power, cooling, IT and supporting systems), the necessary operational policies, procedures and compliance based legislation, standards (national & international) and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.

This is a content rich program where the technical content is continually updated to reflect the key industry recognized developments covering installation, maintenance (routine and preventive planned) and decommissioning working practices. The CDCTP® also takes into account the requirements of the latest version of the BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct.

The CDCTP® program is classroom based and led by one of CNet Training’s expert Instructors.

Learner Profile

This program has been specifically designed for individuals wishing to acquire skills of the highest caliber in order to carry out their data center related activities. CDCTP® certification is beneficial to technical personnel who are responsible for the day-to-day smooth operation of the mission critical facility.

Program Duration

The Certified Data Center Technician Professional (CDCTP®) program is 5 days in duration, however it can be split into two units and taken separately:

The Certified Data Center Technician (CDCT®) – Core Unit is a 3 day unit
The Certified Data Center Technician (CDCTP®) – Professional Unit is a 2 day unit

You must successfully complete the (CDCT®) core unit before moving on to the (CDCTP®) professional unit.

Pre-requisites

Experience of working within a data center environment is essential.

Program Requirements

Learners are not required to bring anything.

Program Objectives

CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that the data center is operated and maintained to the highest possible standards.

You will also gain the following:

  • Internationally and industry recognized BTEC Level 4 Professional Award Certified Data Center Technician Professional
  • Official Certified Data Center Technician Professional (CDCTP®) certification
  • Use of CDCTP post nominal letters after your name e.g. Martin Smith CDCTP
  • Use of the CDCTP® logo
  • Continual Professional Development (CPDs)
  • 5 IEEE Continual Education Units (CEUs)

“The CDCTP® program was excellent, I got everything I wanted from it. The instructor was very helpful and delivered the program excellently.”
- Data Center Technician – Oracle

Useful Links

What are the topics of this training program?
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  • Data Center Fundamentals
    • What is a data center?
    • Understanding the basic design requirements
    • Availability and resilience measures and practices
  • Compliance
    • Codes and regulations
    • National and international standards
    • Industry guidelines and best practices
    • Certification and accreditation
  • The Physical Infrastructure
    • The four key environments (power, cooling, IT connectivity and space)
    • Power
    • - Power infrastructure (data center electrical distribution)
    • Cooling
    • - Cooling infrastructure and airflow management
    • - Overview of different cooling system technologies
    • IT Connectivity
    • - Active network
    • – Equipment configuration
    • – Servers, software and services
    • – Storage infrastructure
    • – Data center networks
    • – Distribution options
    • - Physical network
    • – IT cabinets and frames
    • – Cable containment
    • – Data center topologies
    • – Structured wiring
    • – Fiber optical cabling
    • Space
    • - Relationship between white and grey space environments
    • - Physical security and access control
  • Working in the Data Center
    • Safety Consideration
    • Risk assessment and method statements
    • Environmental health & safety
    • Personal protective equipment
    • Life safety systems (fire detection and suppression)
    • Task Preparation
    • Understanding the operation structure
    • Operational processes and procedures
    • Move, Adds & Changes (MACs)
    • Decommissioning
    • Operational measuring and monitoring
    • Asset Management
    • Management tools, administration
    • Change management
  • Data Center Maintenance
    • The need for maintenance
    • Maintenance strategies
    • - Preventative maintenance
    • - Predictive maintenance
    • - Reliability centred maintenance
    • - Condition-based maintenance
    • Power maintenance
    • Cooling maintenance
    • IT connectivity maintenance

There are a number of group and individual case studies throughout this program.

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  • Advanced Power
    • Electrical safety
    • Power infrastructure systems (distribution path and components)
    • Back-up power infrastructures
    • Earthing and bonding
    • Measuring, monitoring and routine checks
    • Benchmarking and data center metrics
  • Advanced Cooling
    • Understanding the need for cooling
    • Data center cooling architectures and systems
    • Air cooling
    • Economizer modes
    • Liquid cooling
    • Chilled water plant
    • Cooling towers
    • Measuring, monitoring and routine checks
    • HVAC efficiency and Power Usage Effectiveness (PUE) relationship

    There are a number of group and individual case studies throughout this program.

Certified Data Center Design Professional (CDCDP®) – ideal for managers who are seeking to get a greater understanding of the data center design concepts and principles.

Certified Data Center Management Professional (CDCMP®) – ideal for senior engineers/technicians moving into the data center management structure.

Certified Network Infrastructure Technician (CNIT®) – for individuals within the network cabling installation environment wishing to extend their hands on practical skills, knowledge, qualifications and certifications in relation to cable installation within different environments

Certified Network Infrastructure Design Professional (CNIDP®) – designed for telecommunications and data communications engineers with at least 5 years’ experience within the network cabling design and installation environment, and those wishing to extend their skills, knowledge, qualifications and certifications in relation to the planning and design of cable systems within different environments.

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