Delivered by Expert Instructors
Our global clients really value our expert instructors – read their latest comments:
“I think Paul was an excellent instructor and very informative. I really appreciated that he answered all of my questions and explained things in a way that I could understand.” – Instructor: Paul Gorman
“Did an outstanding job, very enthusiastic and knowledgeable.” – Instructor: Melissa Chambal
“Very knowledgeable instructor with excellent clear and concise notes – great delivery of the program.” – Instructor: Tim Amey
“Kevin is an excellent instructor. He was very knowledgeable and kept my interest in the class content the entire week.” – Instructor: Kevin Matless
“Extremely knowledgeable and brought real life examples in to the program.” – Instructor: Chris Cook
“One of the most personable, engaging, knowledgeable technical instructors I have had the pleasure of being instructed by in my 12 years as a data centre technician and my 30 years in the industry.” - Instructor: Tony Hassett
“In all my years on training programs one of the best instructors I have had.” – Instructor: Tim Dickens
“Excellent material and instructor, keep up the good work.” – Instructor: John Norris
“Very experienced instructor with a sense of humour, I liked him very much.” – Instructor: George Salinas
“I thought he was the very knowledgeable and found him to be very helpful. All round it was great having him as my instructor.” – Instructor: Jamie Crooks
“Instructor was enthusiastic about the subject, helpful and encouraged participation and presented subjects in a clear and precise manner.” – Instructor: Leland Sparks
“The instructor was extremely knowledgeable and brought real life examples into the program.” – Instructor: Patrick Drew
At CNet Training we are proud of our ability to provide program students with access to some of the most respected and technical minds in the data centre and network infrastructure industry. This may seem obvious, but is sometimes overlooked; a great Instructor has knowledge of and enthusiasm for the subject matter that they are teaching. They are prepared to answer questions and keep the material interesting for the program students.
Successfully delivering quality training and education to a class is a very different skill to that of presenting to large audiences at conferences. It requires a detailed understanding of the science of teaching and assessment, so here at CNet Training we ensure that all of our Instructors are qualified in this skill set; they each have their own professional development plan to ensure that an engaging personality and a teaching style with clear objectives for the training programs are their overriding objectives.
Plus, every Instructor is employed by CNet Training (we do not use sub-contractor Instructors) and undertakes a rigorous Train-the-Trainer Process to ensure their knowledge of each subject and quality of delivery meets our quality expectations.
A cornerstone of CNet’s Train-the-Trainer process is the level 4 certificate in Education and Training which all Instructors undertake. This, in combination with their years of experience and knowledge of the subject matter, leads to an unparalleled level of expertise in the delivery of the Global Education Framework.
This is why our Instructors are world renowned and qualified to deliver training programs that match their areas of specialist knowledge. They also help to shape the direction of the industries by being members of associations and committees that define how that industry will operate in the future.
Meet the team:
Paul Gorman CNCI CNIDP CNIT
Technical Development Manager
Paul is tasked with ensuring the technical content of all the programs throughout the Global Education Framework, from entry level through to qualification level 5, remain current and up-to-date. Paul brings a wealth of knowledge to the company, which includes working as a Telecommunications Engineer for the British Army and within commercial environments working to design and implement complex network and IT delivery programs.
Melissa Chambal CDCDP CDCMP CDCEP CDCAP CNIDP ATS MIET
US LATAM & Canada Technical Manager
Melissa joined CNet Training with over 20 years’ data center and network infrastructure experience, plus 5 years teaching Data Center Design and Network Design programs. She has taught at the Top Gun Marine base in California and performed a Data Center Audit on Department of Defense facilities. Today, Melissa delivers CNet Training’s Global Data Center programs, including Data Center Management, Design and Audit.
Tim Amey CDCDP CDCMP CDCTP CDCEP CDCAP DCEP
Tim has over 25 years of data center design, operations, and network infrastructure experience. Tim started his career in the US Army as an Operations Engineer where he was called upon to design, build, and operate mission critical facilities throughout the world. Afterwards, Tim worked in the industry and was responsible for designing and managing critical facility and IT operations throughout the US, Central America, Asia, and Australia supporting multiple fortune 500 companies.
Kevin Matless CDCDP CDCMP CDCTP CNIDP CNIT CNCI DCEP MIET MBCS
Kevin enjoyed a 22-year career in the Royal Air Force; towards the end of that career he became the Chief Instructor at the Aerial Erector School based at RAF Digby. He also qualified as a City & Guilds fibre optics instructor and an NVQ D32/D33 Assessor. Kevin also speaks fluent French. In addition to this he delivers a wide range of other courses from fibre optics, wireless networks and data centre design programs.
Chris Cook CDCDP CDCMP CDCTP DCEP ATS MIET
Chris has over 30 years’ experience of working in high profile Data Centres, managing the planning and installations of both equipment and IT infrastructure on a global basis, as well as managing projects of business transformation, organisational structures and working procedures across the Data Centre industry.
Tony Hassett CDCDP CDCMP CDCTP CTPM CNCI CNID MIET
Tony has joined CNet following a successful and impressive career spanning over 23 years within the technical and sales environments of network infrastructure. He demonstrates exceptional knowledge in copper and fibre network topologies having designed custom solutions for clients, and provided on-going management services into data centres.
Tim Dickens CNCI CNIT CDCD
Tim delivers the CNCI® program at CNet’s dedicated facility at Barking & Dagenham College. He has over 30 years’ experience within the industry having worked within the electrical industry, and as a technical officer for BT and technical consultant and technical director at very progressive network infrastructure organisations
John Norris CDCTP CDCMP
John is an experienced and accomplished Information Technology professional with over 17 years of experience and a proven track record following years of managing, designing and relocating data centres. He has been the technical lead for many IT infrastructure and data centre projects and has plenty of knowledge to share with CNet Training students.
George A. Salinas CDCDP CDCEP DCEP AIA
George is a Registered Building Architect (RA), covering design & construction principle and consultancy to the international design and construction industry with over 25 years’ experience. His impressive skills span the entire industry, from IT data centre design specialist, technology consultant, construction project manager, including construction of mission critical facilities such as data centres, IT & medical facilities and trading floors.
Jamie Crooks CNCI IEng MIET PMP
Jamie is a highly experienced Ex UK Military Certified ICT Engineer and a Certified Project Manager. He has successfully designed and project managed full turnkey ICT/ELV installations of various sizes and complexity in mission critical environments across the world. Jamie is using his valuable skills and vast experience to deliver the Network Infrastructure programs from the Global Data Centre & Network Infrastructure Education Framework.
Leland Sparks CDCDP
Leland has 35 years of experience within the telecommunications industry and has worked on global projects for many multinational organisations including Belden, Hitachi and Alcatel in addition to being a Director of Disaster Recovery for five years at insurance company Radian Guarantee, responsible for design and implementation of a global recovery plan. He has also been responsible for designing and building data centres including cable infrastructure, active electronics and server integration. Leland will focus on delivering Data Centre programs from the Global Data Centre Education Framework, his breadth of knowledge and experience will certainly provide added value for his students.
Patrick Drew CDCMP
Patrick Drew came to CNet Training with over 24 years of experience in the industry. He has worked in various roles from Network Engineer to Data Centre Manager, covering Europe, North America and Asia. Now, Patrick delivers the Level 5 Certified Data Centre Management Professional (CDCMP®) program from CNet’s highly acclaimed Global Data Centre Education Framework.